ConcernCenter: Connecting Concerns with Solutions for NYS Schools

You know your students are struggling — but how can they easily find the support they need, when they need it most?

Welcome to ConcernCenter, a platform that helps school communities across New York State connect students, families, and staff with mental health and well-being resources — simply by selecting their concern.

From anxiety and bullying to academic stress and food insecurity, students and families often don’t know where to start. ConcernCenter gives them an easy, private, and accessible path to support.

What Is ConcernCenter?

ConcernCenter is an award-winning platform that allows users to search for help based on what they’re experiencing, not what office to call. Whether they’re feeling anxious, unsafe, or overwhelmed, ConcernCenter instantly connects them to the most relevant school and community resources, filtered by things like:

  • Concern type
  • Languages spoken
  • Crisis availability (24/7, BIPOC support, LGBTQ+ services, etc.)
  • Location and distance from home
  • Cost (including free options)

It’s intuitive. It’s compassionate. It’s accessible in over 100 languages. And most importantly — it works.

Why NYS PTA & School Administrators Love ConcernCenter

✔️ 2023-2026 RIC Statewide Software Bid Winner

Chosen in the category of Mental Health and Guidance Services, ConcernCenter is a pre-approved, vetted solution for New York schools.

✔️ 35% Discount for NYS Schools

All K-12 schools in New York State receive a 35% discount off the base platform and add-on modules.

✔️ COSER Eligible

ConcernCenter is COSER-eligible, allowing districts to purchase through their BOCES with shared service reimbursement.

✔️ Data

Each month, admins receive a 6-page report with user stats, top concerns, most-used resources, and more!

Built with Students and Staff in Mind

🔍 Search concerns like “anxiety,” “grief,” “bullying,” or “no money for food”

🧭 Quickly find trusted support without needing to know department names or resource categories

🌐 100+ language translations for multilingual families

♿ Fully accessible to screen readers and other assistive devices

📍 Resource results based on ZIP code and proximity

🚨 Quick Exit button for safety

🧡 User anonymity protected

What Our Clients Are Saying

“ConcernCenter is a game changer! It helps students access support without having to know exactly who to talk to. This tool eliminates barriers and increases connection to help.”
— Joe F., Assistant Director, Case Management

“As a parent and PTA leader, this is the kind of resource we’ve needed for years. It’s student-centered, trauma-informed, and easy to use.”
— Janet T., Parent

“ConcernCenter enhances what the counseling center and on-site resources can do because it eliminates barriers that prevent students from arriving at a resource.”
— Karen Logsdon, SUNY Brockport

What It Looks Like

Want to see how it works in real time?
Below is an example of how a student might select “anxiety” and instantly be shown support services like a Counseling Center, local therapists, or 24/7 hotline — all based on their needs.

You can also see our K12 Demo Site in action below:

K12 Demo Site

Ready to Learn More?

If you’re an NYS PTA leader, district administrator, or mental health coordinator — let’s talk! We’ll walk you through pricing, demo options, and how ConcernCenter can support the unique needs of your school community.

📩 Request a Quote Today
Email: info@concerncenter.com
Website: www.concerncenter.com