FAQ

What age do you recommend an Xplora Smartwatch? 

The recommended ages for Xplora smartwatches are 4-11 years old. 

What comes in the box of my child’s XGO3 smartwatch? 

Inside the box you will find your smartwatch, a users guide and a SIM card

Are there Social Media Apps on the Smartwatch? 

 No, our smartwatches do not include the Internet or Social Media 

Can I track my child on the smartwatch? 

Yes! Live tracking is available through the Xplora Parent/ Guardian App. You can see your child’s location through our GPS system in real-time.

Do you need a subscription plan for the Xplora Smartwatch? 

Yes! The watch requires and ships with a SIM card for network connectivity. You choose between our preferable plans during the activation process.

All plans come with:

  • Unlimited nationwide
  • Talk, Text & Data
  • 4G LTE Coverage
  • No Activation Fee

Our Current plans start at $9.99 and go up to $13.99